Stakeholder's expectation management

Business development stage

1. Sales function

2. Pre-sales function

3. Proposal and Agreement

• Estimating time and effort

• Team skillset

• Costing

Project kick off 

1. Setting expectations

2. Interaction with key stakeholders

3. Project risks

4. Project approach & methodology

Project management

1. Project plan

2. Contingencies

3. Fallback plan

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Managing delivery

1. How to ensure Quality assurance

2. How to adhere to timelines